Privacy Policy
Last updated: 15 August 2026
TRADE STREAM LOJİSTİK DIŞ TİCARET SANAYİ LİMİTED ŞİRKETİ (“Trade Stream”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information collected through this website and our business communications.
This Privacy Policy explains what information we collect, why we use it and what rights may be available to you.
1. Information We Collect
We may collect the following information when you contact us, submit a project request or communicate with our team:
- Name and company name
- Business email address
- Telephone or WhatsApp number
- Country and preferred contact method
- Product, sourcing, export or market requirements
- Information included in messages, documents or project briefs
- Website usage, browser, device and technical log information
- Cookie and analytics information, where applicable
Please do not submit confidential, financial or sensitive personal information unless it is necessary for an agreed project.
2. How We Collect Information
Information may be collected through:
- Website contact and project-request forms
- Email, telephone and WhatsApp communications
- Meetings, exhibitions and business events
- Commercial proposals and project documentation
- Cookies, server logs and analytics technologies
- Manufacturers, logistics providers or commercial partners involved in a project
3. How We Use Information
We may process personal information to:
- Respond to enquiries and project requests
- Evaluate sourcing, export and market-development requirements
- Prepare quotations, proposals and service agreements
- Coordinate suppliers, samples, production and logistics
- Arrange factory visits, meetings and Türkiye Trade Tour programs
- Maintain commercial and accounting records
- Improve website functionality and user experience
- Protect our website, systems and legal rights
- Comply with legal, tax and regulatory obligations
4. Legal Basis
Depending on the circumstances and applicable law, we process information because:
- It is necessary to respond to a request or perform an agreement
- It is required to meet a legal obligation
- We have a legitimate business interest
- You have provided consent where consent is required
5. Sharing Information
We may share relevant information with:
- Manufacturers and suppliers
- Logistics companies and customs service providers
- Testing laboratories, consultants and certification providers
- Website hosting, email, cloud-storage and technical providers
- Professional advisers, accountants and legal representatives
- Government bodies or authorities when legally required
Information is shared only when reasonably necessary for the intended business or legal purpose.
We do not sell personal information.
6. International Data Transfers
Because Trade Stream operates internationally, information may be processed or accessed outside your country.
Some communication and technology providers, including WhatsApp, email, hosting or cloud-service providers, may process information in other jurisdictions.
Where required, we take reasonable steps to ensure that international transfers are handled according to applicable data-protection requirements.
7. Cookies and Analytics
Our website may use necessary cookies to support security, language preferences, forms and essential functionality.
Where enabled, analytics or marketing tools may collect information about website visits and interactions. Non-essential cookies should be used according to your consent preferences where required.
More details may be provided in a separate Cookie Policy.
8. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Responding to enquiries
- Managing commercial relationships and projects
- Meeting accounting, contractual and legal obligations
- Resolving disputes and protecting legal rights
Information that is no longer required may be deleted, anonymized or securely archived.
9. Data Security
We use reasonable administrative and technical measures to protect personal information against unauthorized access, alteration, disclosure or loss.
However, no website, email or internet-based communication method can be guaranteed to be completely secure.
10. Your Rights
Depending on the applicable law, you may have the right to:
- Ask whether we process your personal information
- Request access to your information
- Request correction of inaccurate or incomplete information
- Request deletion or restriction where legally applicable
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request information about parties to whom data has been transferred
- Submit a complaint to the relevant data-protection authority
Requests may be subject to identity verification and applicable legal limitations.
11. Third-Party Links
Our website may contain links to external websites, social media platforms or official data sources.
Trade Stream is not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately.
12. Business Communications
If you contact us through WhatsApp, email, telephone or social media, your information may also be processed according to the privacy practices of the relevant communication provider.
13. Children’s Privacy
Our services are intended for businesses and professional users. We do not knowingly collect personal information from children.
14. Updates to This Policy
We may update this Privacy Policy when our services, technologies or legal obligations change.
The latest version will be published on this page with its updated date.
15. Contact
For privacy questions or requests, contact:
TRADE STREAM LOJİSTİK DIŞ TİCARET SANAYİ LİMİTED ŞİRKETİ
Nilüfer, Bursa, Türkiye
Email: services@tradestream.com.tr
Phone: +90 224 304 00 85
WhatsApp: +90 554 582 3416